IT Downtime Cost Calculator

Business Presets

Business Information

Revenue Data

Annual Revenue

$

Total yearly revenue

% Revenue from Digital Systems Percentage dependent on IT systems

Business Hours per Day

Business Days per Year Operating days (365 for 24/7)

Workforce Data

Total Employees Affected Staff impacted by system downtime

Average Hourly Rate (Fully Loaded)

$

Including benefits and overhead

Productivity Loss During Outage

Outage Details

Downtime Duration Hours of system unavailability

Outage Type

Customer-Facing System?

SLA Penalty Exposure

$

Potential SLA penalties per hour

Cost Breakdown

Lost Revenue

$0

Direct revenue impact

Productivity Loss

$0

Employee idle time

Recovery Costs

$0

IT recovery effort

SLA Penalties

$0

Contractual penalties

Reputation Impact

$0

Estimated brand damage

Visual Breakdown

Impact Assessment

✅

Low Impact

< $10,000

⚠️

Medium Impact

$10K - $100K

🔴

High Impact

$100K - $1M

🚨

Critical Impact

> $1M

Scenario Comparison

Duration	Lost Revenue	Productivity	Total Cost

Industry Benchmarks

Industry	Avg Cost/Hour	Risk Level	Key Concerns
E-Commerce	$200K - $500K	Critical	Direct sales loss, cart abandonment
Financial Services	$500K - $1M or more (illustrative)	Critical	Trading losses, regulatory fines
Healthcare	$100K - $400K	High	Patient safety, HIPAA compliance
Manufacturing	$50K - $200K	Medium-High	Production stoppage, supply chain
Professional Services	$20K - $100K	Medium	Billable hours, client deadlines
Small Business	$1K - $20K	Lower	Customer service, operations

Cost Mitigation Strategies

High Availability Architecture: Implement redundant systems and failover capabilities. Can reduce downtime by 90%+ with proper design.
Disaster Recovery Planning: Establish and test DR procedures regularly. Target RTO (Recovery Time Objective) based on your hourly cost.
Proactive Monitoring: Deploy comprehensive monitoring to detect issues before they cause outages. Can prevent 60%+ of unplanned downtime.
Automated Failover: Configure automatic failover for critical systems. Reduces human response time from minutes to seconds.
Regular Maintenance Windows: Schedule updates during low-impact periods to reduce unplanned outages.
Incident Response Playbooks: Document and practice response procedures to minimize MTTR (Mean Time To Recovery).
Business Continuity Insurance: Consider cyber insurance that covers downtime losses for major incidents.

ROI Calculator

Compare the cost of prevention vs. the cost of downtime:

Expected Outages per Year (without investment)

Average Outage Duration (hours)

Proposed HA Investment

$

Expected Downtime Reduction

Annual Downtime Cost (Current)

$0

Without investment

Annual Savings

$0

With investment

ROI

0%

Return on investment

Payback Period

-

months